We hope you will love your print but if for any reason you are not happy with it you can return it to us, and it won't cost you a penny. All returns are free of charge.
If you wish to return your print(s) please send us an email, within 7 days of receiving it, and we will send you a return postage label. Simply stick this label on the original packaging, repack your print and return it to us within 28 days. Once your print has been checked-in and accepted for return, we will refund your payment. Note: the returns process for prints sold outside the UK may vary.
Any returned prints must be sent back in the original pakaging and must be received by us in perfect condition and free from fingerprints.
Damaged prints
If your print is damaged on its way to you, please let us know immediately, via email DO WE NEED A PHONE NUMBER??? Please outline the damage to the print when contacting us.
One we have contacted you the steps involved in returning a damaged print are the same as returning any print, as outlined above.
Lost prints
If your print does not arrive within 7 working days, please contact us. We will contact our print partner to try to resolve the issue but if your print remains lost we will either replace it or send you a full refund.
